How can I buy additional HubSpot credits?

How do auto-upgrades work with HubSpot credits

By default, when you’ve purchased additional credits and reach your monthly credit limit, your account will automatically be upgraded to include a higher HubSpot Credits capacity pack that reflects your usage for the rest of your commitment term. You can change the default setting by turning on overages instead.

For example, if you're an Enterprise customer with a 5,000 included HubSpot Credits, and you have purchased an additional 1,000 HubSpot Credits capacity pack, your account has a total of 6,000 HubSpot Credits per month. If you use 6,500 HubSpot Credits in a usage cycle, an extra 1,000 HubSpot Credit capacity pack will be automatically added to your subscription, increasing your monthly limit to 7,000 HubSpot Credits for the remainder of your contract. You can only downgrade your HubSpot Credits tier at the end of your contractual commitment term.

How do pay-as-you-go overages work with HubSpot credits

By turning on the setting for overages, you'll be charged HubSpot's current overage rates for each credit used beyond your monthly limit. On your reset date, your account will automatically go back to your original monthly credit limit, rather than remaining at the higher credit tier for the remainder of your commitment term.

Before getting started with overages, please note the following:

• To use overages, you must first buy additional HubSpot Credits. If you only have included credits, you won't be able to access overages.
• If you want to switch from automatic upgrades to overages, you must turn on the setting for overages.
• Overages are billed on a monthly basis, in arrears, in increments of 10 HubSpot Credits, rounding down.
• You'll receive a separate HubSpot invoice for your overage charges at the end of your monthly usage period. Payment is due in accordance with your existing payment terms.